Terms of service
Last updated: 18 October 2025
Welcome to MyBoots.
These Terms of Service (“Terms”, “Agreement”) govern your use of our website, www.myboots.com (“Site”), and the purchase of any products offered by MyBoots (“we”, “us”, or “our”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. General Information
MyBoots is an online women’s fashion brand offering footwear and accessories. We operate using a dropshipping model, meaning certain products are shipped directly from our suppliers or manufacturers.
All transactions made through our website are governed by these Terms and our Privacy Policy.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or guardian to use this Site and purchase from us.
3. Product Information
We strive to display our products as accurately as possible, including colours, sizes, and descriptions. However, variations may occur due to screen settings or supplier updates.
All products are subject to availability, and we reserve the right to limit or discontinue items at any time.
4. Pricing & Payments
All prices are displayed in the currency selected at checkout and include applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without notice.
We accept major credit/debit cards and other secure payment methods available at checkout. Payments must be made in full at the time of purchase.
5. Shipping & Delivery
As a dropshipping brand, shipping times may vary depending on your location and supplier availability.
Typical delivery time is 6–8 business days, though delays can occasionally occur.
Shipping times are estimates only and not guaranteed. MyBoots is not responsible for delays caused by customs, postal services, or supplier issues.
Once your order has been dispatched, you will receive a confirmation email with tracking information (if available).
6. Returns & Refunds
We offer returns or exchanges within 14 days of delivery, provided that items are unused, unworn, and in original packaging.
Certain products, such as intimate apparel or sale items, may not be eligible for return.
To initiate a return, contact our support team at shop@myboots.com. You will be responsible for return shipping costs unless the item is defective or incorrect.
Refunds will be processed once the returned item is received and inspected.
7. Order Cancellations
Orders may only be cancelled within 24 hours of purchase, as we begin processing and sending orders to suppliers immediately.
After 24 hours, cancellations cannot be guaranteed.
8. Intellectual Property
All content on the Site—including images, text, logos, and graphics—is the property of MyBoots and protected under intellectual property laws.
You may not copy, reproduce, or distribute any materials without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by UK law, MyBoots shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Site or products.
We do not guarantee that our Site will always be available or free from errors or viruses.
10. Disclaimer
MyBoots makes no warranties, express or implied, regarding product performance, durability, or suitability for specific purposes.
Due to the nature of dropshipping, shipping times, packaging, and presentation may vary between orders.
11. Privacy Policy
Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
12. Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will take effect immediately upon being posted on this page.
Your continued use of the Site after any changes means you accept the revised Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions about these Terms, please contact us at:
📧 Email: shop@myboots.com